Wayozi refund policy

When this policy applies

Wayozi is currently a free beta and accepts no subscription payments. This policy applies when Wayozi Plus subscriptions become available.

Your first subscription payment

We offer a full refund of your first successful Wayozi Plus subscription payment if you request it within 14 calendar days of that payment. This applies to both monthly and yearly subscriptions.

Using Plus does not remove this first-payment refund promise.

Later payments and renewals

Refund requests for later payments and renewals, or outside the first-payment 14-day window, follow Paddle’s refund policy and any mandatory consumer rights that apply. This policy does not limit those rights.

How to request a refund

Email support@wayozi.com or contact Paddle support. Include the email address used for your purchase and, if available, your transaction reference. A transaction reference is not required to request a refund.

Do not send your full card number or card security code. Paddle processes refunds; refunded subscriptions and Plus access are handled according to Paddle’s refund policy.

Cancellation and refunds

To stop the next renewal, open Subscription, choose Cancel subscription, and confirm cancellation in the Paddle billing portal.

Cancellation stops the next renewal. It does not automatically refund earlier charges. To request a refund, follow the steps above.